Welcome to Sparebook.in. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sparebook.in and use our services. This policy is in compliance with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us when you:
Register for an account
Place an order
Subscribe to our newsletter
Contact our customer service
Participate in surveys or promotions
This information may include:
Name
Email address
Phone number
Shipping and billing address
Payment information
Vehicle information (make, model, year)
2.2 Automatically Collected Information
We also automatically collect certain information when you visit our website, including:
IP address
Browser type
Device information
Pages viewed
Time spent on pages
Referring website
3. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Communicate with you about your orders and account
Provide customer support
Send you marketing communications (with your consent)
Improve our website and services
Analyze usage patterns and trends
Prevent fraudulent transactions and monitor against theft
4. Sharing Your Information
We may share your information with:
Service providers who assist us in operating our website and conducting our business
Payment processors to complete transactions
Shipping companies to deliver your orders
Marketing partners (with your explicit consent)
Law enforcement or other governmental agencies when required by law
We do not sell your personal information to third parties.
5. Your Rights and Choices
In accordance with Indian law, you have the right to:
Access, correct, or delete your personal information
Opt-out of marketing communications
Disable cookies through your browser settings
Withdraw consent for the collection and use of your information
To exercise these rights, please contact us using the information provided in the “Contact Us” section.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures are in compliance with the reasonable security practices and procedures as prescribed under the Information Technology Act, 2000.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
8. Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
10. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Name: Sujith A S Designation: Managing Director Email: [email protected]Phone:+91 97782 68183 Address: 510/11E TBPL,VAIGAI APARTMENTS, Thrissur, Kerala 680004
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
